After installing Provisioning Server 7.1 and you want to start the Configuration Wizard you receive the following error: “The application was unable to start correctly (0xc01500002)”

Error configwizard


When looking at the Event Log you will see the following error message:

Activation context generation failed for “C:\Program Files\Citrix\Provisioning Services\LicHelp.dll”. Dependent Assembly Microsoft.VC90.CRT,processorArchitecture=”amd64″,publicKeyToken=”1fc8b3b9a1e18e3b”,type=”win32″,version=”9.0.21022.8″ could not be found. Please use sxstrace.exe for detailed diagnosis.


This means the program needs the Visual C++ 2008 Redistributable Package. Download and install it and you will be able to open the Configuration Wizard.

Download link for Visual C++ 2008 SP1 Redistributable Package:


Posted in: Citrix, Provisioning, Windows 2008 R2