During a recent project, I encountered an issue where the Snipping Tool would freeze upon clicking the options button. This occurred in a fully patched Windows Server 2022 environment (until KB5035857).
After troubleshooting the machine, I found no leads to direct me toward a solution. I then checked all my Server 2022 machines, including those without Citrix or RDSH, and discovered they all experienced the same issue, unlike the Server 2019 and 2016 machines.
I noticed a significant difference in the build numbers of the Snipping Tool.exe between the 2019 and 2022 versions. Transferring the 2019 version to the 2022 server resolved the problem.
To ensure I used a supported version of the Snipping Tool for Windows Server 2022, I began with a freshly installed server, tested the tool, and then sequentially installed all Microsoft updates. The Snipping Tool malfunctioned after the August 2023 update. Reviewing the versions released between August 2023 and March 2024 revealed updates to the Snipping Tool (as indicated by the build numbers). Still, the only change noticeable to users was a notification regarding the tool’s status (10.0.20348.2227).
I am using the Snipping Tool version before the August 2023 update with Build numbers (10.0.20348.1726).