Navigating the Digital Workspace
Lessons from more than 15 Years of Experience

It has been a while since I published an article on this blog. Running New Yard keeps me busy. But a recent issue with Citrix Workspace Environment Management (WEM) On-Premises is worth sharing. Specifically: what happens when you load balance the WEM Web Console using a Citrix ADC (NetScaler), and

During a recent project, we experienced some issues with notifications not working. Outlook was giving notifications. Still, the program isn’t Outlook, but Microsoft.Office.OUTLOOK.EXE.15. Looking at the Notifications & Actions settings, it shows “Microsoft Outlook” without an icon and is turned Off; turning it on isn’t possible. It switches back to

During a recent project, I encountered an issue where the Snipping Tool would freeze upon clicking the options button. This occurred in a fully patched Windows Server 2022 environment (until KB5035857). After troubleshooting the machine, I found no leads to direct me toward a solution. I then checked all my

In a previous article about using Entra ID B2B users, I needed to set up some user extensions. In that article, I also mentioned that many customers needed to access the environment, which meant that multiple users needed to be changed.As this is an ongoing business and we like to

In a recent project, I designed an environment for a client who offers a published application to a substantial customer base. They expressed their desire to incorporate the use of Entra ID. I recommended the adoption of Entra ID B2B accounts for this purpose. Entra ID B2B accounts enable access

As I deploy more and more Citrix FAS Servers for customers who intend to utilize Entra ID (formerly known as Azure AD) as their Identity Provider (IdP), I have observed that the FAS Authorization Certificate requires periodic renewal. To ensure that expired certificates do not inconvenience my customers and to